How to Find a Reliable IT Outstaffing Partner in Ukraine?

IT outstaffing is one of the key areas for modern businesses. The advantages of working with an outsourcing partner in Ukraine rather than another country are numerous: low wages, high qualifications, good infrastructure, and favorable legislation. However, finding reliable partners is not easy. This article will help you find a reputable, trustworthy outstaffing provider in Ukraine.

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IT outstaffing help companies reduce costs and improve their efficiency by transferring part of the work, which usually takes place within the company, to external specialists. The employees of an outsourcing center are not subjected to the same taxes or social payments as regular workers so they can provide

Why Ukraine Is The Best Country For IT Outstaffing?

Ukraine has a long history of being the home to top software companies. In the ’90s, it was one of the leading countries to export information technology products and services worldwide. Today, more than 1,000 such organizations are operating out of the country.

Most of them have their headquarters in the capital city of Kyiv, also known as “Silicon Valley”, due to its high concentration of tech companies. All these firms work closely with Ukrainian universities and research centers, providing them with affordable access to skilled labor. They further collaborate with local partners to develop new solutions for global marketplaces.

Ukrainian companies have a reputation for being reliable and professional. Furthermore, thanks to a well-developed education system, they produce highly qualified IT specialists who know how to code. Many of them are fluent in English too. As a result, communicating with your outsourced team won’t be a problem.

Ukraine is still a relatively cheap destination, unlike many other European countries. Its population of around 45 million people makes it an attractive location for entrepreneurs. The country’s government, however, does not impose any restrictions on foreign companies that want to outsource some of their work there. That means you will be able to hire full-time or part-time employees with minimal paperwork involved. Moreover, the Ukrainian tax authorities do not levy any income tax on salaries paid to employees from other countries.

Despite martial law and the full-scale war between Russia and Ukraine, Ukrainian IT companies survived and continue to provide quality services to their partners and clients.

IT Research Monitoring is a short systematic survey of IT companies that are members of the Lviv IT Cluster. Each survey focuses on a particular topic. This survey focuses on how companies operate during a wide-scale war. The survey was conducted from March 4-7, 2022.

Restoration work process and cooperation with clients

Since the first day of the war in Ukraine, IT companies have focused on several areas such as relocating employees in war zones, maximizing business continuity, communicating with customers, and supporting the army.

As of the first week of March, 98.5% of surveyed companies say they were still operating. 48.4% of respondents indicated that the volume of business activity decreased due to the Russian invasion. However, the figures of those who noted that the volume of work has not changed since February 24 remains high – 42.8%. 7.8% of respondents said that business activity even increased during this period.


Source: Lviv IT Cluster

Lviv IT Cluster companies note the favorable attitude of customers from abroad. From the first hours of the attack on Ukraine, customers were deeply concerned about the situation, and offering help and support. Only 27.7% of companies received notifications from customers about the suspension or transfer of projects due to the situation in Ukraine. However, the percentage of terminated contracts reaches only 15.4%. While 72.3% of respondents said they continue to work on projects with a continued timeline. Another 29.2% received new orders after February 24.

With all this knowledge and experience, we can confidently say Ukraine is the best possible destination for offshore software development outsourcing.

So if you need a team of reliable programmers, engineers, and testers, look no further than Ukraine.


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10 Key Factors for Choosing A Reliable IT Outstaffing Company In Ukraine

1. Industry Expertise of Ukrainian Tech Companies

The Ukrainian tech industry is highly specialized and focused on certain niches. This means they know exactly what clients expect from them, how to meet their expectations, and how to exceed them. That’s why Ukrainian software houses are able not only to solve problems but also to create unique solutions that cater to the specific needs of a particular client.

2. Company Size

Ukraine has many small companies focusing on niche markets and a few large ones. This allows the latter to take advantage of the former’s vast pool of talents and resources. Smaller teams of developers are usually more agile and flexible than huge organizations that often face problems integrating various specialists into single projects. Organizing smaller groups around a single project is easier, and delivering results is faster. This is important when developing cloud-based applications, which demand fast feedback loops and constant iteration.

3. Employer Brand

Most IT outstaffing companies in Ukraine are reputable brands with several years of proven track records in the field. They have extensive local and international business contacts, allowing them to attract the finest talent from other countries. These companies have been recognized by international authorities and organizations, which makes it easy for them to find suitable candidates for different positions.

Moreover, Ukrainian agencies invest heavily in employee training and development. Some even have their education centers where they train young professionals. Their goal is to nurture the next generation of IT experts that can be deployed on a variety of projects.

4. Awards And Industry Recognition In The World

Several awards and rankings measure Ukraine’s performance in the IT sector. Such companies are among the industry’s most recognisable names, having won millions of customers’ trust worldwide. Their success is based on transparent collaboration methods, a clear pricing policy, and excellent customer service.

These companies have gathered thousands of positive reviews from satisfied clients impressed by the speed and quality of work delivered. If you’re looking for a reliable partner to outsource your work to, check whether it has a good reputation in the outsourcing world.

5. Security

Data safety and security are the major concerns for any outsourcer. While some countries may lack proper security measures, Ukraine offers adequate protection against cyber-attacks. Its government has dramatically improved its cyber security infrastructure over the past decade. As a result, the country’s financial system is now considered one of the most secure in Europe. So you can rest assured that all sensitive data sent to your team will remain confidential.

6. Client’s Feedback

Client satisfaction is the main goal for Ukrainian IT outstaffing companies. Clients can leave reviews about their experience working with Ukrainian firms online. These reviews give potential future clients essential insights into the way Ukrainian companies operate.

Their clients praise Ukrainian outsourcers’ friendly attitude, professionalism, and ability to deliver high-quality work on time. They also like that Ukrainian IT companies offer affordable prices without compromising quality. So if you’re looking for a long-term partner, consider Ukraine.

7. Communication Level

Ukrainian companies are well-known for their friendly communication style. They treat clients as real people rather than mere accounts. Businesses from Ukraine understand that every client has different requirements and preferences. By listening carefully to their clients, Ukrainian tech companies can create tailored solutions to suit individual needs.

Strong communication skills make Ukrainian IT outsourcers a pleasure to work with. They are always ready to answer questions and explain technical concepts in a simple manner. Moreover, Ukrainian companies know how to listen to their client’s needs and adapt to accommodate them.

8. Agility And Speed Of Engagement

Ukrainian companies possess significant advantages over other outstaffing companies because they are small, agile, and fast. Some of them even specialize in offering quick turnarounds on projects. They can respond quickly to changes and challenges, allowing them to complete projects faster than other more prominent companies.

Moreover, many Ukrainian IT companies adopt agile software development methodologies, allowing them to adjust courses during the development process rapidly and effectively. This will enable them to create cost-effective solutions that fit the allotted budget and schedule of each client.

9. Flexible Approach

Ukrainian software companies are flexible enough to adjust to the needs of each client. They don’t impose rigid procedures and processes, which allows them to adjust to the needs of their clients. No matter how big or small a software company is, they strive to maintain quality, accuracy, and efficiency across all levels of cooperation.

Their flexible approach allows clients to make changes to the project at any stage of its lifecycle. This makes them ideal partners for companies that want to implement continuous improvement initiatives.

10. Thinks About Your Cost Optimizations

Ukrainian software companies offer attractive prices and are always ready to negotiate. Ukrainian IT companies are aware of the need to keep costs down for their customers. As a result, they offer flexible payment options and transparent pricing policies.

Cost optimization is the key to running a successful business. Ukrainian software companies help businesses minimize their operating expenses and increase profits. A good partner will ensure that all projects are completed within the budget.

Now you know everything you need to build software products with Ukrainian firms. You will undoubtedly enjoy the process of working together and the final product you receive.

Read more: Outsourcing VS Outstaffing: What is More Suitable for Your Business?

How To Partner With An IT Outstaffing Company?

1. Choose the Right Pricing Model

Whether you want to hire a team of developers for a short period of time or prefer longer commitments, Ukrainian IT companies can help you find the best solution. There are three basic models of engagement: fixed price, hourly rate, and pay-per-use.

  1. Fixed price is a contract between a company and a developer that sets a budget and determines the amount of work the contractor should perform.
  2. Hourly rates are similar to the previous model, except that they do not require an initial investment. The client pays for the exact hours worked by the developer.
  3. Pay-per-use is a perfect option if your team requires constant access to developers. You only pay for the work performed.

2. Discuss Legal Aspects

As part of the hiring process, discussing the legal aspects of working with an IT outstaffing company is necessary. You need to ensure that you are protected and that the outstaffing company is compliant with the laws of Ukraine. Make sure you read through the terms and conditions before signing the agreement. Also, be aware of the legal implications of working with a foreign entity. You must ensure that you clearly understand the jurisdiction and local regulations that apply to your relationship.

3. Ensure Effective Communication

A key factor in a successful partnership is the ability to communicate effectively. All parties involved must understand each other. Establishing clear communication channels, such as phone calls, video conferencing, and instant messaging, is important. If possible, choose a company with offices in multiple locations so your team can easily reach out at any time.

Communication is especially vital when it comes to developing software. It’s crucial to have regular feedback sessions and share new developments. Otherwise, there could be significant delays in the delivery of the product. Therefore, your Ukrainian IT company should provide timely updates and additional resources to speed up the development process.

4. Knowledge Transfer

Software development is a complex, multidisciplinary activity. A single project involves a team of specialists who come from various backgrounds. Each member of the team has specific skills and expertise. Sharing knowledge and transferring it between experts is crucial to work together efficiently.

Finding the right software development partner is a challenging task. Fortunately, there are many reputable outstaffing companies in Ukraine. We hope our guide will help you find the best software development company to meet your needs.

Read more: How to Hire Financial Software Developers in Ukraine

Why Choose doCode As Your IT Outstaffing Partner?

If you’re looking for software developers with extensive experience, you’ve found the right place. doCode is a full-service outstaffing partner. We offer a wide range of services, including design, development, testing, maintenance, and support. Use React.js, Node.js, React Native, Angular, and the latest software development technologies.

We work with both large businesses and startups and focus on creating bespoke solutions that meet the needs of your business. Our goal is to become the long-term technical partner of all our clients.


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